# Troubleshooting URL: https://pro-weather.com/docs/troubleshooting > Quick fixes for missing data, hidden tabs, stale readings and sites showing "Coming soon". Most issues come down to one of a handful of causes. Find your symptom below - and if you're still stuck at the end, we're happy to help. ## My site shows "Coming soon" Visitors see **"Coming soon - this weather site is not published yet."** That page appears whenever a site isn't live, for one of these reasons: - **It hasn't been published.** New sites start as drafts. Open your site in the dashboard and choose **Publish** at the top (it's enabled once a station is connected). - **The free trial ended.** Your site went offline when the trial expired. [Subscribe to Pro](https://pro-weather.com/docs/account-billing/subscription) and it comes straight back - **your data and settings are kept**, nothing is deleted. - **A subscription lapsed.** If a payment fails repeatedly or a subscription is cancelled, the site is paused the same way, and reactivates automatically when the subscription is active again. ## No readings, or "This site hasn't connected a weather station yet" - **Connect your station** if you haven't: see [Connect your WeatherLink station](https://pro-weather.com/docs/getting-started/connect-weatherlink). - **Check the key type.** Pro Weather needs a **WeatherLink v2 API Key and Secret** - not a v1 key, and not your weatherlink.com password. - **Check the station is online in WeatherLink.** If weatherlink.com shows no current data, Pro Weather can't see any either. Fix the station's own connection first. - **Check the station selection.** If your account has several stations, make sure the right one is chosen under **Settings → Stations to display**. ## Readings look stale Your site updates **about every 10 minutes**, and pages are briefly cached for speed, so readings can legitimately be a few minutes old - every page shows an **"Updated …"** time so visitors can tell. If it's been longer than an hour: - Confirm the station is still reporting **in WeatherLink** (batteries and connectivity are the usual suspects). - On the free WeatherLink **Basic** plan, stations upload every **15 minutes**, so updates are naturally a little slower. See [WeatherLink plans & your data](https://pro-weather.com/docs/weatherlink-plans). ## A tab is missing Tabs appear only when **your station reports that data** and the tab is **enabled**: - **Forecast, Astronomy and severe-weather warnings** need your station's **coordinates**. If they're missing, set the location in WeatherLink, then open **Connection → Reconnect & rediscover**. - **Air quality** needs a **Davis AirLink** sensor on your account - see [Air quality (AirLink)](https://pro-weather.com/docs/features/air-quality). - **Sun** needs a solar radiation or UV sensor. - **Almanac** appears once your archive holds about **a week** of complete days, on the Pro plan or trial. - Everything else: check the tile is ticked under **Settings → Cards to show** and the feature is on under **Settings → Weather features**. ## Charts won't go further back Longer ranges unlock as your archive grows - 7 days of charts need about a day and a half of data, a year view needs about three months. See [History, records & the almanac](https://pro-weather.com/docs/features/almanac-history) for the schedule. On the free WeatherLink Basic plan, history starts the day you connect; WeatherLink Pro/Pro+ lets Pro Weather import your past data too. ## Severe-weather warnings never show - The banner only appears while a warning is **active** for your area - no warnings, no banner. - Warnings need your station's **coordinates** and the toggle under **Settings → Weather features → Severe-weather warnings**. - Coverage is **Europe (MeteoAlarm)** and the **United States (National Weather Service)**. Stations elsewhere don't get warnings yet. ## Alert emails aren't arriving - Check your **spam folder**, and add `hello@pro-weather.com` to your contacts. - Alerts go to your **account email address** - the one you sign in with. - You get **one email per episode**: an alert won't fire again until the reading has dropped back out of the alert zone (and at most once every 30 minutes), so a hovering value doesn't flood you. - Alerts are part of the **Pro plan and trial** - they pause if a plan lapses. ## A new station or sensor doesn't show up Added hardware in WeatherLink after connecting? Open **Connection** and choose **Reconnect & rediscover** - new stations and sensors (including AirLink) are picked up then, not automatically. ## My custom domain isn't going live See the dedicated [custom domain troubleshooting](https://pro-weather.com/docs/custom-domain#troubleshooting) - the usual causes are a missing TXT record, a record pointing at the wrong target, or Cloudflare's proxy (orange cloud) being enabled. ## Google Analytics shows no visitors See [Add Google Analytics](https://pro-weather.com/docs/google-analytics#troubleshooting) - most often it's the cookie banner (analytics only loads after a visitor accepts) or a `GTM-`/`UA-` ID pasted where a `G-` measurement ID belongs. > **Still stuck?** > Email [hello@pro-weather.com](mailto:hello@pro-weather.com) with your site address and what you're seeing - screenshots welcome. We'll dig in.