Account settings

Account settings are under Account in the dashboard. Data export and site deletion are per site, under Manage → Advanced.

Change your email address

1. Open Account → Email and password.
2. Enter your new email and your current password, then choose Change email.

The change applies straight away, and a notice goes to your old address so a change you did not make cannot go unnoticed.

Change your password

1. Open Account → Email and password.
2. Enter your current password and the new one twice, then choose Change password.

You are signed out on other devices and get a confirmation email. Forgot your password? Use Forgot your password? on the sign-in page.

Signed up with Google or GitHub?

Your account has no password; you sign in with the same button. To add one, choose Email me a link on the Password card and set a password from the email. You can then also sign in with your email address.

Subscriptions

Paid subscriptions belong to your account, not to a site. Account → Subscriptions lists each one and the site using it, or "not attached to a site" for one kept from a deleted site. An unattached subscription is applied automatically the next time you subscribe a site, so you are never charged twice. Invoices and payment opens the Stripe portal. See Plans & billing.

Optional emails

You always get emails about your account, trial, payments and your own alerts. Everything else is off until you turn on Send me the monthly summary and publishing tips under Account → Preferences:

• A monthly summary of what your station recorded (Pro sites).
• One email of tips for getting a new site found.

The switch covers every site on your account.

Weekly community records

Your public station takes part in the weekly community records by default. To opt out, turn off Include my public station under Account → Preferences.

Leave a review

Under Account → Preferences → Your review, rate Pro Weather and write a few words. Reviews appear on the public stations page after we have read them. You can edit or remove yours at any time.

Export your data

Open your site and go to Manage → Advanced → Data export. Three CSV downloads are available:

• Observations: every archived reading.
• Wind samples: the detailed wind data behind the wind rose.
• Accessory sensors: soil, leaf wetness, extra channels, lightning and similar. Just a header row if your station has none.

Every value comes in both metric and imperial columns.

Delete a site

1. Open your site and go to Manage → Advanced → Danger zone.
2. Choose Delete site and type the site's subdomain to confirm.

The site and all its data are removed and its address is freed. A paid subscription is not cancelled: it stays on your account for another site. Cancel it on the site's Plan and billing page first if you want to stop paying.

To take a site offline without losing anything, choose Unpublish at the top of its dashboard instead.

Delete your account

Open Account → Danger zone, choose Delete account, type DELETE and enter your password (if your account has one). All your sites and data are removed and every subscription is cancelled immediately.